Did you have a good experience with us?
I recently came in to have a lost engagement ring replaced, and received totally outstanding service. Joe and Emily worked tirelessly for several months to ensure that my replacement ring was absolutely perfect. They also handled the insurance company with complete professionalism. They honestly went above and beyond every step of the way, with complete transparency the entire time. They were both so friendly, courteous, and kind (as losing one's engagement ring can be really emotional), keeping up constant communication through phone calls and emails. They worked as an impressive team to ensure that I was a thoroughly satisfied customer.
Additionally, every time I come into the store, the entire staff is so warm and welcoming - no matter if I'm in for a cleaning, a question, or a purchase. Overall, the customer service - and the quality of jewelry - is tops.
I am, for sure, a trusting and lifelong customer - and have made many recommendations to friends, as well!
Hingham Jewelers is amazing! I am so obsessed with my engagement ring from here! Heath helped my fiancee pick out the perfect ring that was exactly what I wanted (and better !) The quality work that they do there is very obvious and they seem have only the highest quality diamonds. I have had so many people ask me where I have gotten my ring and referred them to Hingham Jewelers without hesitation knowing they will be in great hands with their knowledgeable staff.
Hingham Jewelers had been my father's jeweler for many years and I knew that when it was time for me to get engaged they would be my jeweler as well. Using a combination of family stones and new stones Stacey and my fiance designed a custom ring that is sentimental, stylish and beautiful. I have received many compliments for the ring but I always have to say that it is Stacey at Hingham Jewelers who deserves the credit! She made the process easy, stress-free and above all fun for both my fiance and myself.
Hingham Jewelers and their professional staff (specifically Stacey, David and Heath) assisted me as I picked out a diamond / setting for an engagement ring for my (now) fiance. Needless to say, I was not diamond-knowledgeable as I walked into their showroom and they helped me through the process in a caring and patient manner, sharing my excitement with me. I cannot say enough about the product and service that I received from Hingham Jewelers and their team. My fiance is obsessed with the engagement ring and we are forever grateful to them for finding the perfect stone and for their ability to set it so nicely in my fiance's dream setting. We thank you so much!!!
I can't say enough good things about Hingham Jewelers! Time and time again, Dave, Stacey and the entire team has helped me pick out "crunch-time" gifts when I've waited until the last minute! Customer service is always impeccable and I'll always appreciate the personal attention offered when designing my wife's engagement ring. You'd be crazy to make such important purchases anywhere else!
Stacey was amazing to work with! She turned around an engagement ring over July 4th holiday when the industry was shutting down for the holidays in record time and was extremely quick to respond to emails/calls at all hours of the day. She put a lot of thought into what she showed me and kept within the budget. There were never any surprises throughout the process. I can't thank her enough!!
Hingham Jewelers is amazing! I am so obsessed with my engagement ring from here! Heath helped my fiancee pick out the perfect ring that was exactly what I...READ MORE
Stacey is truly amazing at what she does. She has an eye for jewelry and design. While I love the rings she did for our wedding, the service was amazing as...READ MORE
Hingham Jewelers has a customer for life! I just had the most amazing jewelry experience with them. I walked in asking about repairs with just over a...READ MORE